Frequently Asked Questions

I made my donation a while ago, when will I receive my receipt?

A: All RE/MAX agents will be receipted annually.  You can expect to receive one receipt for your cumulative total by the end of February the following year (ie. everyone who made a donation between January 1 and December 15 will receive their receipt in February the following year). All donations made by realtors between December 16 - 31 to be included in the first quarter report of the following year. Read the administration guidelines for more info.

I participated in our office's golf tournament, will I receive a receipt for the donation I made?

A: According to Canada Revenue Agency's Guidelines, The Foundation cannot issue tax receipts when the individual receives a tangible item in return. This includes: the purchase of raffle tickets, admission tickets, green fees, and auction items.

How often should our office submit our cheques and lists?

A: All cheques and lists are to be submitted quarterly (Jan-Mar, Apr-Jun, Jul-Sep, Oct-Dec). This allows our gift processing department adequate time to enter all donations and resolve any discrepancies.

When do year end cheques and lists need to be submitted?

A: According to Canada Revenue Agency's Guidelines, all cheques should be received or postmarked by December 31st. If any cheques are postmarked after this date, then all receipts will be dated for the following year (ie. donations for 2006 postmarked in January 2007 will not be receipted until the 2007 tax year).

One of our agents lost their receipt, how do they get a new one?

A: Because we are issuing year-end receipts, loss of receipts should be reduced. If an agent does need a new one, simply call our offices at 416.813.6166 and another will be issued to you. Please note that when you call, we need to know the first and last name, the office name, and the amount that needs receipting.

Have a question not answered here?
E-mail: dee.diaz@sickkidsfoundation.com