What is the sign-up process like?
Once you decide to become a monthly donor, the fundraiser will fill out your contact information on their tablet which will be sent to our partner, Globalfaces Direct. The canvassers will call the verification call centre and hand the phone to the donor to speak to the agent and collect payment details in order to process the donation. They will confirm your intent to become a monthly donor. When completed, you should receive a text message from the canvasser thanking you for your donation followed by a confirmation email. The whole process should take approximately 15 minutes.
What protocols are in place to ensure both donors and fundraisers are kept safe?
Health and safety for all is the top priority and we want to ensure our community is protected.
Any time our SickKids fundraisers speak to the public, they are closely following public health guidelines which means staying 2 metres away, wearing a mask, using hand sanitizers frequently and not sharing any materials or devices during the sign up process.
The fundraisers have been trained on how to engage with the public safely while speaking to the importance of raising much needed funds to build a new, safer SickKids.
What is a gift confirmation receipt and how does it differ from a regular tax receipt?
A “receipt” refers to any document issued by the Foundation to confirm that it received something from another party. A “charitable receipt” is for income tax purposes and allows donors to reduce their income tax. “Gift confirmations” are issued by the Foundation to donors to confirm a gift where a “charitable receipt” is not warranted.
What is a gift confirmation receipt and how does it differ from a regular tax receipt?
A “receipt” refers to any document issued by the Foundation to confirm that it received something from another party. A “charitable receipt” is for income tax purposes and allows donors to reduce their income tax. “Gift confirmations” are issued by the Foundation to donors to confirm a gift where a “charitable receipt” is not warranted.
Is it safe to give my banking information or credit card over the phone?
It is completely safe to provide information over the phone. Our agents follow PCI-compliant procedures to ensure your information remains confidential and safe.
Financial Practice and Transparency
SickKids Foundation is committed to conducting its financial affairs in a responsible, consistent and ethical manner. Read its policy.
What can I do to easily update my donor information with you?
If you would like to update your name, address, phone number or you would like to update your credit card or banking information for your monthly gift, please complete our online form or contact us by telephone at 416-813-6166.
What protocols are in place to ensure both donors and fundraisers are kept safe?
